Last Updated:​ January 7, 2026

At Stylum.buzz, your satisfaction is our priority. This policy outlines the conditions and process for returns and refunds to ensure a clear and fair experience.

1. Return Eligibility

You may request a return under the following conditions:

• The item is unused, in its original packaging, and includes all tags and accessories.

• The return request is submitted within 30 days​ of the delivery date.

• The product is defective, damaged during shipping, or incorrect (due to our error).

Non-returnable items​ (due to their nature or customization) include:

• Digital products (e.g., software, downloadable content).

• Personalized or custom-made items.

• Items marked as final sale (e.g., clearance/clearance-priced products).

2. How to Initiate a Return

1. Contact Us:​ Email support@stylum.buzzwith:

   • Your order number.

   • Reason for the return.

   • Photos or a brief description of the issue (especially for damaged/defective items).

2. Await Instructions:​ We will respond within 1–2 business days​ with further instructions and a return address if applicable.

3. Ship the Item:​ Pack the item securely in its original packaging and include any relevant documentation. We recommend using a trackable shipping method.

3. Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval status.

• Approved refunds will be issued to the original payment method.

• Processing time: 3–5 business days​ after approval. Depending on your payment provider or bank, it may take an additional 3-7 business days for the refund to appear in your account.

4. Non-Refundable Situations & Fees

• Items returned after 30 days of delivery.

• Items damaged due to customer misuse or wear and tear.

• Return shipping costs are generally the customer’s responsibility, unless the return is due to an error on our part (e.g., wrong item shipped).

• Shipping fees (for the original shipment) are non-refundable unless the return is a result of our error.

5. Contact Us

For any questions regarding your order or this policy, please reach out:

• Email:​ support@stylum.buzz

• Phone:​ +1 (318) 900-8465

• Address:​ 13535 Lyndhurst St, Apt 10308, Austin, TX 78717

Thank you for trusting Stylum.buzz!